Privacy Policy – Rapibox

Rapibox (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or communicate with us.

Information We Collect

We may collect personal information including your name, phone number, email address, shipping address, payment details, and shipment information when you:

• Create an account
• Request a shipment
• Contact customer support
• Opt in to receive SMS communications

How We Use Your Information

We use your information to:

• Process and manage shipments
• Provide customer support
• Send shipment updates and delivery notifications
• Send account-related alerts
• Improve our services

SMS Communications

By providing your mobile phone number through our website, forms, customer service representatives, or other opt-in methods, and expressly consenting to receive text messages, you agree to receive Customer Care and Account Notification messages from Rapibox.

These messages may include shipment updates, delivery confirmations, pickup reminders, account notifications, and service-related alerts.

Message frequency may vary, up to 5 messages per month.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us.

You may reply HELP for assistance or contact us at support@rapiboxnicaragua.com.

Consent to receive SMS messages is not a condition of purchase.

Sharing of Information

We do not sell, rent, or share your mobile information with third parties for marketing or promotional purposes.

We may share information with service providers that assist us in delivering our services (such as messaging platforms or logistics partners), solely for business operations and not for marketing purposes.

Data Protection

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or our messaging practices, please contact us at:

Email: support@rapiboxnicaragua.com

Website: https://rapiboxnicaragua.com/privacy-policy